Instant conversations — on WhatsApp, Messenger, and more.

SOLVCOM delivers fast, personalised, AI-powered support through the platforms tenants already use every day

Tenant management made simple

Our solutions

Solve your communication challenges with SOLVCOM's intelligent messaging tools. SOLVCOM transforms the tenant experience by simplifying interactions and boosting efficiency.

Simplify tenant requests

Solve major bottlenecks with automated solutions that service your tenants.

Multiple industries

Manage all of your properties across different use cases and tenants.

Enhanced marketing and outreach

Communicate effectively with your clients on what matters most.

Seamless integration

Quick and seamless integration with your property management software

Reliable and secure reporting

Multi-language support to reach a global audience

Cost efficiency

Reduce overheads with smart automation.

SOLVCOM Resi

Enhance operational efficiency with automated tenant services

SOLVCOM Resi streamlines tenant interactions and operational tasks with advanced bot technologies. Transform the way users choose to engage with simplicity and efficiency through their preferred communication channel.
Fault reporting
AI-driven issue resolution
User-friendly interface
Personalised profiles
PMS integration
Automated tenant requests
Instant payments
Student Life and Style

Beyond onboarding

SOLVCOM Student Life & Style is more than just an onboarding tool—it’s a comprehensive platform that redefines the student accommodation experience. With a range of features designed to enhance both student and property manager engagement, SOLVCOM Student Life & Style transforms how student residences manage applicants, tenants, and their overall community experience.
Explore properties & and regions - Effortlessly discover student residences and surrounding areas via mobile, gaining insights into local culture and lifestyle before submitting an application.
Prequalification automation - Efficiently prequalify applicants through seamless API integrations for ID verification, credit checks, and other necessary data sets.
Instant AI-driven answers - Use AI to instantly respond to frequently asked questions, ensuring quick, consistent communication with applicants and tenants.
Enhanced marketing - Boost your marketing efforts with a user-friendly platform that integrates with a targeted marketing plan. Amplify outreach with the SOLVCOM bot and social media strategies, reaching your audience in innovative ways.
Reward engagement - Reward early payments and engage users with digital vouchers and rewards, directly delivered to their mobile devices, fostering loyalty and timely actions.
SOLVCOM Retail

Streamlining tenant communication

SOLVCOM Retail helps property managers, landlords, and tenants communicate more efficiently. Our platform provides easy access to key information like utility bills, lease details, and recovery calculations.
API integration - When connected to Property Management Software, tenants can directly access all necessary data.
No API? No problem - If no API integration is available, SOLVCOM Retail uses a ticketing system to automatically direct inquiries to the right departments, reducing call center traffic and speeding up issue resolution.
Manager dashboard - Our ticketing system includes a dashboard for managers, providing oversight and tracking tenant-related KPIs.
Property management software integration - SOLVCOM Retail is fully compatible with property management systems.
Incentive bot - An intelligent bot offers rewards like vouchers to encourage early payments and increase tenant satisfaction.
Case studies

How we solve problems

The challenge

Respublica Student Accommodation faced a significant pain point: a high volume of seasonal queries, particularly during peak enrollment periods. The call center and agents struggled to keep up with the influx, leading to delays in response times, frustrated tenants, and inefficient operations.

The SOLVCOM solution

SOLVCOM implemented an intuitive bot to streamline query resolution and handle the surge of requests. Previously, human agents were required to manually resolve about 200 queries per month. With the introduction of our bot, this number skyrocketed to over 5,000 queries resolved in a single month.

The bot was designed to handle common inquiries, automate responses, and ensure quick issue resolution. This freed up agents to focus on more complex matters and significantly reduced congestion in the call center, improving efficiency and tenant satisfaction.

Lasting results

Our suite of tools help you enhance your relationship with your tenants, customers and stakeholders. We improve your communication efficiency and help you deliver excellent service.

25x
Increase in query resolution capacity
70%
Improvement in operational efficiency
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