Fast-Track Insurance. Friction-Free Experience.

INSURCOM automates the insurance client onboarding process, improving both efficiency and customer satisfaction.

Find out more

The fastest way to your customer

Our solution

INSURCOM transforms the insurer/broker/customer interaction using mobile-first platforms like WhatsApp:

Automated Policy Sales & Onboarding – Simplifying the process with seamless, automated interactions.

Efficient Data Gathering & Verification – Automatically pushed to Business Intelligence tools and Policy Admin Systems.

Tailored Engagement – Enhance in-force customer interactions, increasing satisfaction and understanding of risks (e.g., lapses and future claims).

In today’s challenging economic climate, modernising the insurance value chain is essential for staying competitive. Key global insurance trends include:

Reducing customer acquisition costs

Rapidly scaling new and innovative insurance products

Simplifying the customer experience, increasing conversions and reducing lapses

Enhancing financial inclusion, providing financial stability for low-income families

Despite efforts, customer engagement remains a major hurdle. Larger organizations often struggle to keep up with evolving customer expectations and leverage modern technologies effectively.
‍

Unlock actionable insights

Data and analytics

Our data solutions provide businesses with deep visibility into customer behavior and operational performance. Key insights include:

Customer Behavior Trends – Identifying transaction hesitancy, time spent on key steps, and engagement levels to refine user experiences.

Sales & Retention Optimization – Tracking exit points to understand where and why customers lose interest, improving conversion rates.

Environmental & Market Insights – Analyzing location, time of day, and external factors influencing customer decisions.

Financial & Demographic Analytics – With customer consent, businesses can gain deeper insights into market segments and tailor their offerings accordingly.

Our platform integrates seamlessly with existing systems or provides a self-service analytics portal for real-time reporting and trend analysis.

INSURCOM Explained

Frequently asked questions

How does INSURCOM automate onboarding?

Mobile‑first flows on WhatsApp and web guide policy sales and onboarding with automated data capture and verification.

Can INSURCOM push data to BI and policy admin systems?

Yes. Event and profile data can be pushed to BI tools and policy administration systems for reporting and operations.

What outcomes can insurers expect?

Lower acquisition costs, reduced lapses, faster onboarding and improved conversion rates through automated flows.

What verification does INSURCOM perform?

ID document verification, income validation and fraud detection through integrated third‑party services.

$GDPR \x26 POPIA compliance logo$

Our solution

Data and analytics

Transform your customer interaction & onboarding

Frequently asked questions